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Levels of Service

Guidelines have been set jointly by Water UK, the Home Builders Federation and the National Federation of Builders with support from OFWAT. The guidance is aimed at three important aspects of obtaining a water supply to a development:

1. Pre development enquiries
2. Requisitioning a water main
3. Water service connections

The guidance advocates that all parties work together and that developers provide the relevant information so that water companies can achieve the relevant level of service.