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February 2013 - Traffic RestrictionsWe have traffic restrictions planned for February 2013 at the following locations :- Footpath No 527/111 Wrexham 08/10/12 to 01/03/13 (mains renewal) (Work on going).Station Road, Trevor, Wrexham 02/01/13 to 01/03/13 (mains renewal). ... View full story

27/09/12 - National Award for BlaconBlacon Community Trust has received a prestigious national award at the House of Lords for its work in communities across Cheshire West. In the DEFRA Community-led Initiative section of the Water Efficiency Awards 2012, the Trust has received recognition for their innovative work by the Governme... View full story

July 2012 - Annual Regulatory Report and Regulatory AccountsOur 2011/12 Annual Regulatory Report and Regulatory Accounts are available here.... View full story

Household charges for 2012/13The fact sheet below provides information on Dee Valley Water’s 2012/13 charges for household customers. The information is taken from our Charges Scheme which is governed by the water industry’s regulator, Ofwat... View full story

Dee Valley Water's Annual Charges 2012/13Dee Valley Water's customers will continue to benefit from some of the lowest bills for water in the country, after the Company announced its average household charges for 2012/13.The charges, which apply to bills from this April, have been agreed with the independent regulator for the wat... View full story

New Automated Payment SystemWe have just introduced a new automated payment system, which allows our customers to make payments by credit or debit card at a time convenient to them. The secure payment line is available 24 hours a day, 7 days a week and can be accessed by telephoning our Customer Accounts Department on 0... View full story

Don’t be left in the cold – get ready for winterThe following leaflet has been created to assist in protecting your property from burst pipes. To view our 'Don’t be left in the cold – get ready for winter' leaflet click here.Further information can be fo... View full story

Changes to the ownership of your drains and sewers What is changing?Property owners are responsible for the pipes that drain from their property into the public sewer network - but in many cases, as things stand, this includes pipes that go beyond the boundary of their property. Often people are unaware of this responsibility until ther... View full story

June Return 2011Every year water companies have to produce a report for the water industry’s regulator, Ofwat, which details their performance over the previous year. This report, called the June Return, has just been submitted. Ofwat has asked water companies to publish certain parts of the report as follows: ... View full story

11/05/11 - Rebuilding of Llwyn Onn WTW: Contractor AppointedBlack & Veatch Ltd have been appointed Contractor for the Rebuilding of Llwyn Onn WTW. The project is a design and build contract utilising the ECC3 Option C conditions of contract. A 6 month design period commenced in April 2011. This will be immediately followed by an 18 month constructi... View full story